FAQ

 

What are the benefits of using handcrafted clay bottles?

Handcrafted clay bottles by Alkaline It, provider's a natural method for alkalizing water. The porous nature of clay allows for the natural filtration of water, which can enhance its taste and quality adding many health benefits helping your skin and improving digestion. Additionally, these bottles help maintain the temperature of the water, keeping it cool and fresh for extended periods.

How do I care for my clay bottle?

To ensure the longevity of your clay bottle, it is recommended to clean it regularly with salt and water. Avoid using abrasive materials that could scratch the surface. It is also advisable to let the bottle air dry completely before storing it to prevent any moisture buildup.

Are your products environmentally friendly?

Yes, Alkaline It is committed to sustainability. Our handcrafted clay bottles are made from natural materials, reducing reliance on plastic and promoting eco-friendly hydration solutions. By choosing our products, you contribute to a reduction in plastic waste.

Can I use my clay bottle for beverages other than water?

We advise that our clay bottles are used primarily for water, as any other beverages may leave stains and odd taste in you bottle.

What is the expected lifespan of a clay bottle?

The lifespan of a clay bottle can vary based on usage and care. We recommend that the lifespan is one year , but With proper maintenance, our bottles can last for over a year. It is essential to handle them with care to prevent breakage and to follow the recommended cleaning practices.

Do you offer a warranty on your products?

Alkaline It stands behind the quality of our handcrafted products. While we do not offer a formal warranty, we are committed to customer satisfaction and encourage customers to reach out with any concerns regarding their purchase.

What should I do if my product arrives damaged?

In the event that your product arrives damaged, please contact our customer service team within 7 days of receiving your order. We will assist you in resolving the issue, which may include a replacement, depending on the circumstances.